Sales Associate
Job Description
The Sales Advisor role at COS is about providing exceptional service and enhancing the shopping experience. Key responsibilities include greeting customers, assisting at various points in the store, processing deliveries, replenishing stock, and merchandising new items.
Qualifications
- Customer-focused: Enjoy engaging with people and committed to excellent service.
- Adaptable and flexible: Responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: Genuine interest in people, clear communication, active listening.
- Eager to learn: Open to feedback and opportunities for growth.
- Brand enthusiast: Passion for COS and collection, enthusiastic about sharing it.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not Mandatory
- Understanding of store operations and customer service skills from previous retail experience.
- Confident in offering customers advice on fashion trends, materials, sizing, etc.
Additional Information
- This is a Part-Time position 10-20 hours per week.
- Compensation: $20/hr.
- Benefits: 25% staff discount, H&M Incentive Program, Employee Assistance Program, vacation/holiday/paternity leave, commuter benefits, pet insurance, and additional voluntary benefits.
About the Role
COS offers a wardrobe of ready-to-wear and accessories with an elevated aesthetic that embodies luxury through craftsmanship, innovation, and compelling fashion movements.
Skills
While not mandatory, understanding of store operations and customer service skills from previous retail experience are preferable.
Benefits
We offer a range of attractive benefits and valuable development opportunities, including a 25% staff discount across all H&M Group brands, the H&M Incentive Program, and employee assistance programs.
Pay
$20/hr.
Schedule
Part-Time position 10-20 hours per week.
Company Overview
COS is a part of H&M Group, committed to creating and maintaining inclusive, diverse, and equitable workplaces. We strive to have a fair and equal recruitment process and encourage applicants to avoid attaching cover letters.