Sales Associate

Core Accountabilities

• Drive financial growth by achieving personal sales and key KPI goals
• Aid the management team in all in-store activities to help drive profitability
• Build a dedicated and good-natured team
• Create a positive store environment
• Act as a dedicated Cole Haan employee
• Create a culture of customer obsession that caters to the extraordinary achiever
• Deliver extraordinary customer service
• Maintain visual merchandising standards consistent with company expectations
• Follow all operational objectives with regards to loss prevention, health, and safety
• Support store operational consistency by following Cole Haan Policy and Procedure

Requirements

• At least 16 years of age
• Two or more years of retail experience
• The availability and ability to work a flexible schedule to meet the demands of a retail business and retail consumer, which may include regular nights, weekends, long and short shifts
• Contribute to positive employee relations through effective communication, teamwork, and partnership with co-workers and the management team
• Able to effectively communicate in verbal and written English
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Strong computer skills: POS Systems and Microsoft Office
• Math skills and phone skills

Physical Requirements

• Ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally