Sales Associate

Supports in the direction of all in-store activities to achieve sales and profitability targets by providing a positive shopping experience to customers through the effective execution of Cole Haan’s selling and service culture.

Responsibilities

• Deliver financial results by achieving personal sales and key KPI goals.
• Assist the management team in all in-store activities to help drive profitability.
• Support a positive store environment and act as a dedicated Cole Haan employee.
• Create a culture of customer obsession by delivering extraordinary customer service.
• Support and maintain visual merchandising standards consistent with company expectations.
• Follow all operational objectives regarding loss prevention, health, and safety.
• Support store operational consistency by adhering to Cole Haan Policy and Procedure.
• Accomplish multiple tasks in a fast-paced environment while working effectively with others.
• Provide excellent customer service and communicate effectively in verbal and written English.
• Operate POS systems and demonstrate professional phone skills.

Requirements

• Must be at least 16 years of age.
• Must have the availability and ability to work a flexible schedule, including nights, weekends, and holidays based on business needs.
• Able to contribute positively in a team-oriented environment.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally.

Pay

Pay range: $14–$17/hour, dependent upon candidates' relevant skills, experience, and location.

Benefits

• Holiday pay
• Sick pay up to 80 hours in a plan year
• Employee discount