Sales Associate

About the role

Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

Core Accountabilities

• Deliver financial results: Drive financial growth by achieving personal sales and key KPI goals
• Assist management team in all in-store activities to help drive profitability
• Build a Dedicated And Good-natured Team
• Support a positive store environment
• Be a dedicated Cole Haan employee
• Create a culture of customer obsession that caters to the extraordinary achiever: Deliver extraordinary customer service
• Support and maintain visual merchandising standards consistent with company expectations
• Deliver Operational Consistency
• Follow all operational objectives with regards to loss prevention, health, and safety
• Support store operational consistency by following Cole Haan Policy and Procedure

Requirements

• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Able to accomplish multiple tasks in a fast-paced environment
• Contribute positively by working effectively with others in a team-oriented environment
• Provide excellent customer service
• Able to effectively communicate in verbal and written English
• Able to operate POS systems and have professional phone skills
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally

Pay

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $16.00-$18.00 an hour.

Benefits

• Holiday pay
• Sick pay up to 80 hours in a plan year
• Employee discount