Sales Associate

Core Accountabilities

Drive financial growth by achieving personal sales and key KPI goals.

Aid the management team in all in-store activities to enhance profitability.

Build a dedicated and good-natured team within the store.

Create a positive store environment that supports the Cole Haan brand.

Act as a dedicated Cole Haan employee, embodying the company's values and commitment to excellence.

Establish a culture of customer obsession, focusing on the extraordinary achiever.

Deliver exceptional customer service, maintaining high standards of communication and professionalism.

Maintain operational consistency by adhering to loss prevention, health, and safety policies, as well as Cole Haan’s policy and procedure guidelines.

Requirements

Part-time position available to those who are at least 16 years old.

Must be able to work a flexible schedule, including nights, weekends, and holidays, as needed.

Capable of handling multiple tasks in a fast-paced retail environment.

Work effectively in a team-oriented setting, contributing positively to the store’s success.

Provide excellent customer service, demonstrating strong verbal and written communication skills.

Proficient in operating point-of-sale (POS) systems and having professional phone skills.

Physical Requirements

Ability to perform physical tasks such as twisting, bending, squatting, reaching, climbing a ladder, and standing for extended periods.

Regularly lift, push, and pull up to 25 pounds; occasionally lift, push, and pull up to 50 pounds.

Wage Information

The rate of pay is dependent on candidates' relevant skills, experience, and location.

Minimum wage range: $14.00 - Mid $18.00.

Benefits

• Holiday pay
• Sick pay up to 80 hours in a plan year
• Employee discount