Sales Associate

About the Role

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this opportunity is for you.

Responsibilities

• Crush sales goals by delivering exceptional customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with visually appealing displays, organized inventory, and easy-to-shop layouts.
• Support your Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy environment.
• Represent Claire’s brand by staying updated on fashion and social media trends, suggesting products, and boosting sales.
• Assist in store operations, including processing deliveries, executing visual merchandising, and supporting promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a Point of Sale (POS) system efficiently.
• Capability to stand for extended periods during shifts and lift/maneuver 11-35kg (25-75lbs).
• Physical ability to bend, stoop, twist, reach, and climb ladders or step stools while assisting customers and merchandising.
• Strong verbal and written communication skills, with a solid grasp of mathematics and reading comprehension.
• Passion for fashion and knowledge of the latest trends.
• Ability to create curated fashion looks with products during shifts.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in a fun, fast-paced, inclusive, and supportive environment.
• For full-time employees: medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.
• In Washington State, employees accrue paid sick time at the rate of 1 hour for every 30 hours worked.

All positions are compensated at or above the legally mandated minimum wage for the location, with final pay determined by factors such as experience, education, certifications, skills, and geographic location.