Sales Associate

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

• Ancient history: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Industry leadership: Carter’s is the #1 most-purchased children’s clothing brand.
• Culture: We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.
• Differentiator: Caring, teamwork, flexibility, and growth are what make us different.

Benefits we love

• Schedules that fit your life.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development opportunities.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Additional information

• Applications will be accepted until at least 7 days after the posting date.
• Carter's does not use AI to make any decision in our hiring process.
• This job description is not all-inclusive. Duties may be changed or reassigned at the discretion of management.
• Carter’s may reasonably alter your duties, responsibilities, job title, and location.
• Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.