Sales Associate

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

• Largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands
• #1 most-purchased children’s clothing brand
• Industry leader by providing quality products from the first Original Bodysuit® to the lasting careers we offer our team
• Close-knit culture since founding, with investment in training and development programs
• Career that feels like connections between customers, teams, and families

Benefits we love

• Schedules that fit your life
• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Professional and personal development opportunities

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Skills

• Customer service skills
• Product knowledge
• Time management
• Problem-solving skills

Benefits

• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Professional and personal development opportunities

Pay

Compensation for this position ranges from $15.00 - $17.00 per hour based on experience and location.

Schedule

The schedule may include days, nights, weekends, and holidays as scheduled.