Sales Associate

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

• Ancillary brands: Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet
• #1 most-purchased children’s clothing brand
• Closing the gap on industry leadership by providing quality products
• Close-knit culture since founding
• Investment in training and development programs
• Connection between customers, teams, and families

Benefits we love

• Schedules that fit your life
• Mental health benefits
• A 30% discount on our brands
• Referral bonuses
• Professional and personal development opportunities

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Educated and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Advance You Program

We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond.

Additional information

• Applications will be accepted until at least 7 days after the posting date
• Carter's does not use AI to make any decision in our hiring process
• This job description is not all-inclusive
• Carter’s may reasonably alter your duties, responsibilities, job title, and location
• Carter’s is an Equal Opportunity and Affirmative Action employer