Sales Associate

About the role

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

• Ancient history: Founded since 1958, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Industry leadership: Carter’s is the #1 most-purchased children’s clothing brand.
• Culture: We keep our close-knit culture since our founding and invest in our teams with training and development programs.
• Connection: We believe a Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.

Benefits we love

• Schedules that fit your life: Our hours of operation allow you to balance work and personal activities.
• Benefits and perks that make life better: Mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program: Helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language.
• Opportunities to learn and grow: Professional and personal development to help shape your career.
• Development programs: Help you grow in your current role and beyond.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Additional information

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. Carter’s may reasonably alter your duties, responsibilities, job title, and location.