Sales Associate

About the role

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment. Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience. Execute and expedite point of sale/register transactions. Complete floor replenishment and shipment as needed. Articulate current promotional events and the brand loyalty program, including credit, to customers. Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Skills

• Customer service and engagement skills.
• Verbal and written communication skills.
• Ability to manage multiple tasks.
• Lifting and moving up to 40 pounds.
• Standing or walking for extended periods.
• Climbing up and down ladders.
• Flexibility to work days, nights, weekends, and holidays.

Benefits

• Schedules that fit your life.
• Mental health benefits.
• A 30% discount on our brands.
• Referral bonuses.
• Professional and personal development programs.
• Development programs to help you grow in your current role and beyond.

Pay

Compensation is commensurate with experience.

Schedule

Hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.

Company Information

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand. We've become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Additional Information

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. Carter’s may reasonably alter your duties, responsibilities, job title, and location.