Sales Associate

About the Role

Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision, and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills, and strong point-of-sale proficiency. Boot Barn is where community comes first—we thrive on togetherness, collaboration, and belonging. We celebrate new innovations, congratulate achievements, and support each other as "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique individual within our community. Our vision is to offer everyone a piece of the American spirit—one handshake at a time.

This position is open year-round to address fluctuations in hiring needs. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist in floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal, and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate a high level of quality work, attendance, and appearance.