Sales Associate

About the role

Barbizon Lighting Company is a leader in the entertainment lighting industry, providing products and services for theatre, television, film, education, and themed environments since 1945. As a Sales Associate within the Products and Expendables Division, you will play a crucial role in selling and marketing Barbizon’s products.

Responsibilities

• Build primary contacts by connecting with customers via phone calls, emails, and in-person visits, with the objective of introducing the company’s new and existing products lines & services.
• Research, schedule, and conduct in person visits with current or prospective customers with the intention of building trust, showcasing pertinent products, and offering expertise.
• Collaborate with customers, evaluate their needs, and offer suitable solutions.
• Plan and execute product demonstrations with information and pricing as requested.
• Negotiate pricing with customers within established guidelines.
• Enter orders accurately, routing paperwork as appropriate.
• Deepen customer relationships and generate repeat business through timely, and effective follow-ups.
• Maintain a high conversion rate from sales leads to profitable sales.
• Handle product returns and refunds according to policy.
• Perform other customer service duties, such as stock checks, orders, and shipping confirmations.
• Add and maintain accurate customer and contact records in Salesforce, including capturing new leads, updating profiles, tracking interactions, managing sales opportunities, and ensuring data consistency.
• Absorb and assist in the collection of aged receivables as necessary.
• Meet with vendors during office visits to expand individual product knowledge and sales techniques.
• Collaborate with manufacturers and sales associates on calls and visits with new and prospective customers.
• Attend trade shows as well as industry and Barbizon sponsored events as required.
• Travel locally and long distance as required.
• Absorb and assist in the development and implementation of sales and marketing plans for customers within their sales region.
• Undertake additional responsibilities as assigned.

Qualifications and Experience

• Extensive sales expertise with strong product knowledge and the ability to drive revenue.
• Background in retail or customer service, with a focus on delivering exceptional customer experiences.
• Proven success in phone sales or telemarketing, with the ability to engage and convert leads over the phone.
• Experience in the lighting, entertainment, or architectural lighting industry, preferred.

Pay

The salary range for a Sales Associate at Barbizon Lighting’s Chicago location is currently $56,000 to $65,000 per annum, depending upon experience. Please be aware, extensive industry experience or specific skills that fully match, or exceed what is required, may in fact increase this range.

Benefits

• Medical, dental, life insurance, long-term disability, profit share, and a matching 401k Plan at no cost to the employee.
• Fully funded healthcare benefits for all full-time employees and dependents.
• Voluntary ancillary benefits that include affordable vision, pet insurance, additional life insurance, Flexible Spending Plan, Pre-tax commuter benefits, and Benefits VIP, a dedicated advocacy group that can help employees and their family members resolve benefits issues.
• Fully paid vacation, sick/safe time, and an additional ten paid holidays.
• An ESOP is a qualified retirement plan that extends beneficial ownership of the business to its employees, at no cost to the plan participant.

Equal Employment Opportunity/Affirmative Action Policy

Barbizon Lighting provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.