Sales Associate-ANN

About the role

You are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Possess initiative in making thoughtful decisions.

Requirements

• Sales Associate or customer-focused experience (preferred)
• Brights a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and able to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Qualifications

• High school diploma or equivalent
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Customer service experience preferred

Skills

• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong customer service skills
• Knowledge of retail operations and procedures
• Ability to learn and utilize point-of-sale systems

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Pay

$15.00 - $18.75 hourly

Schedule

Regular/Part time

Location

Store 1483-AnnapolisHarbour Center-ANN-Annapolis, MD 21401