Sales Associate - AN Mercedes Benz of South Bay

About the role

The e-Commerce Sales Associate interacts with hundreds of customers—online, over the phone, and in person—to help guide their vehicle purchase in our no-haggle sales environment. You will respond to leads in a timely fashion, answer questions, provide information, and help guide customers effectively from phone and internet contact to an in-store experience while delivering an exceptional customer experience.

Responsibilities

• Help customers select their perfect vehicle and negotiate terms to ensure payment options meet their lifestyles, budgets, and expectations.
• Provide an exceptional customer experience both before and after purchase to drive loyalty.
• Follow up with customers to ensure satisfaction and transition them to the Service department to support their ownership experience.
• Set and achieve targeted sales goals.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Benefits

• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans, including maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to YouDecide, a website with offers from top providers and retailers.
• Opportunity to contribute to the DRVPNK mission, raising and donating millions to cancer research and treatment.

About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower customers. With a nationwide network of dealerships, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive impact in our communities.