Sales Assistant, Sleepwear

About the role

The Sales Assistant will provide day-to-day support to the Sales Executive in managing key sleepwear accounts from order placement through delivery. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced apparel environment while managing multiple priorities.

Responsibilities

• Support the Sales Executive with customer meetings, line reviews, showroom appointments, and sales presentations.
• Prepare and maintain buy sheets, line sheets, assortment grids, pricing, and sales recaps.
• Review purchase orders for accuracy and coordinate with Order Entry to ensure timely processing.
• Enter order revisions, including pricing, delivery dates, quantities, and style updates.
• Generate and monitor open order reports to ensure on-time deliveries.
• Communicate regularly with customers regarding orders, shipments, samples, and Available-to-Sell (ATS) inventory.
• Partner with Merchandising, Product Development, Production, Sourcing, Logistics, and Warehouse teams to resolve order and shipment issues.
• Initiate and track sample requests through PLM and provide updates to customers.
• Maintain communication with overseas production offices regarding order status and delivery timelines.
• Review account spreadsheets, UPCs, bulk recaps, packing lists, invoices, and shipment tracers for accuracy.
• Ensure buy sheets, purchase orders, pricing, style information, colors, quantities, and delivery dates remain accurate and up to date.
• Send CADs, product images, TOP (Top of Production) approvals, and other product information to customers as requested.
• Monitor routing, shipping, and warehouse activities to help ensure timely product deliveries.
• Research competitive products and market trends to support the Sales and Merchandising teams.
• Perform additional administrative and sales support duties as needed.

Requirements

• Minimum of 2 years of sales support, customer service, merchandising, or account management experience within the apparel industry; sleepwear experience is a plus.
• Strong proficiency in Microsoft Office, particularly Excel.
• Experience with PLM systems; AS400 experience is a plus.
• Excellent organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Team-oriented with a proactive, customer-first mindset.

Schedule

Hybrid work schedule: 4 days a week in the office, Friday work from home (New York).

Pay

$45,000 - $60,000. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment.