Sales Assistant - San Marcos, Texas

About the role

Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award-winning home plans, interior design items, and finishing packages that personalize each new home. Pacesetter Homes operates in Western Canada, Dallas, Texas, and Austin, Texas.

Responsibilities

• Support the new home sales process
• Assist in maintaining the assigned show home(s) or sales center
• Provide customers with an exceptional customer experience throughout the home buying process
• Act as the first point of contact for customers and ensure excellent customer service is provided
• Provide customers with show home tours, product information, and purchase process
• Answer incoming calls and emails and book appointments
• Absorb potential purchasers and convert them into qualified buyers
• Track customer information and assist in obtaining financing
• Continually inspect and ensure show home(s) or sales center are appealing and presentable
• Attend to items such as tidying décor items, straightening signage, maintaining inventory of kitchen and washroom supplies, and identify items of concern or in need of repair
• Support customers throughout the home building process and coordinate project changes
• Provide updates on building progress and coordinate walkthroughs
• Perform a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, maintaining office supplies, sales brochures, and signage

Requirements

• High School Diploma, or equivalent
• 6 months of sales experience in residential home building industry preferred
• Valid driver’s license and access to reliable vehicle
• Satisfactory verification of criminal record check and driver’s abstract
• Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar, etc.)

Qualifications

The ideal candidate should be...

• A strong communicator: clearly expresses thoughts in conversation and in written communication
• An active listener: seeks to understand and listens to others in a non-judgmental way
• Mindful: respects diversity and deals with sensitive situations with high degree of integrity
• Service-oriented: handles relations with customers, internal and external parties with tact and diplomacy
• A creative problem-solver: thinks outside the box for solutions without fear of failure

Skills

Essential skills include:

• Strong communication skills
• Active listening skills
• Mindfulness and respect for diversity
• Excellent service orientation
• Creative problem-solving skills

Benefits

Pacesetter Homes offers competitive compensation and benefits packages, including a company matching 401K program and employee home purchase program.

Pay

The pay for this position includes a base hourly wage and an entry-level commission structure.

Schedule

Primarily works in a show home or sales center setting. Hours are primarily regular business hours with evenings and/or weekends as well as travel to off-site meetings or other show homes occasionally required.

Working Conditions

Primarily works in a show home or sales center setting. Hours are primarily regular business hours with evenings and/or weekends as well as travel to off-site meetings or other show homes occasionally required.