Sales Assistant - Saks, New York

Responsibilities

• Facilitate in the flawless client experience by warmly greeting clients upon arrival and sharing relevant information regarding health and safety protocols.
• Assist clients by answering questions and helping facilitate a flawless experience to bridge the wait time and time in boutique.
• Maintain flow of traffic to ensure adequate service levels.
• Proactively communicate what the client should expect in terms of wait time, in-boutique experience, etc.
• Set realistic expectations with clients.
• Provide outstanding customer service in maintaining store outlook communication and answering stores phones.
• Supports sales team to help drive sales performance, client retention, client prospects, client birthday anniversary special occasion.
• Acts as a liaison between client and client advisors at POS.
• Product launches, pre-sales, reservations, deposits, and client credit card organization.
• Develop and maintain detailed product knowledge to enhance and improve the quality of the client experience.
• Processes client shipments, consignments, transfers, and stock.
• Aligns with all loss prevention procedures to ensure integrity of inventory.
• Pack shipments securely, following required specifications.
• Supports stock team with processing all parcel shipments with the designated carrier; FedEx/UPS/USPS/Messenger services.
• Maintain shipping supplies and prioritize inventory.

Qualifications

• Minimum of 1 year experience in a luxury selling environment.
• Excellent interpersonal skills; the ability to communicate effectively both verbally and in writing.
• A natural problem-solver, who is also intuitively analytical and creative.
• Act with integrity and business maturity, always keeping the client in mind.
• Outstanding attention to detail and organizational skills.
• Ability to use POS system and inventory management functions.
• Ability to work in a collaborative team environment.
• Ability to lift boxes/weight up to 10lbs plus.
• Must have flexible availability, some nights, weekends, and holidays.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short and long-term disability
• Variety of paid time off programs
• Employee discount/perks
• Retailer contribution to retirement plan

Pay

The base compensation for this role is $27 hourly plus commission.

Schedule

Flexible availability, some nights, weekends, and holidays.