Sales Assistant — Client Development Focus
Tom James Company · Worcester, MA · Yesterday
On-siteBusiness Development$22/hrFull-time
Responsibilities
- Make daily outbound calls to current, dormant, less-active, and prospective clients as directed by the Sales Professional
- Use Tom James’ proprietary system to identify clients, create call lists, track outreach, update client information, and enter referrals
- Provide regular updates to the Sales Professional about outreach activity, client responses, successes, and challenges
- Communicate professionally and consistently with clients through phone calls, emails, texts, LinkedIn messages, and thank-you notes
- Provide client follow-up regarding appointment reminders, order status, promotional messages, and delivery scheduling
- Assist the Sales Professional with consistent communication to a broader client base
- Maintain a polished and professional image when interacting with clients
- Accompany the Sales Professional on scheduled client visits as needed
- Help with client meetings, appointment preparation, and follow-up
- Pick up and deliver client items as requested
- Represent Tom James professionally while in the field with the Sales Professional
Qualifications
- Comfortable making outbound phone calls, speaking with clients, and setting appointments
- Strong phone etiquette and professional communication skills
- Proficient in Microsoft Office, Google Docs/Sheets, and LinkedIn
- Able to quickly learn and use new computer systems, including Tom James’ internal proprietary system
- Strong organizational skills and attention to detail
- Sales, client service, appointment-setting, or business development experience preferred
- Valid driver’s license required
- Able to bend and lift up to 30 lbs
Benefits
- Up to 30 hours per week
- $22.00 per hour
- Onsite position