Sales Assistant - Charlotte

About the role

As a Sales Assistant, you’ll support the team and clients by helping with day-to-day operations in the store. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising. This is a support role, ideal for someone early in their career who’s eager to learn and grow in a creative, design-focused environment. You’ll report to the Assistant Manager and work closely with our sales and visual teams.

Responsibilities

• Support the team with order processing, delivery coordination, and client follow-up
• Maintain the store’s visual presentation and product displays
• Aid with inventory of marketing materials, swatches, and office supplies
• Learn about our products and design principles through training and team meetings
• Communicate with clients via phone and email to provide helpful, friendly service

Requirements

Interest in design, retail, or customer service
Previous retail or customer-facing experience is a plus, but not required
Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites
Willingness to learn systems like Salesforce and design software (we’ll train you!)

Qualifications

Able to lift up to 20 lbs and move items as needed

Skills

Customer service skills
Organizational skills
Attention to detail
Communication skills

Benefits

Competitive hourly pay and quarterly bonus potential
Comprehensive benefits: medical, dental, and vision insurance
Paid vacation, holidays, and parental leave
Commuter benefits (up to $150/month)
401(k) with 4% company match
Employee discounts and more!

Pay

Competitive hourly pay

Schedule

Open daily, Sunday through Saturday (weekend and holiday availability required)