Sales Assistant

Order Review and Validation

• Review all incoming purchase orders for accuracy.
• Validate that customer part specifications and pricing are current.

Purchase Orders and Processing

• Create and issue purchase orders (POs) to fabricators.
• Auxiliary in issuing processing orders to the inside sales team for raw materials.

Material Transfer and Logistics

• Ensure materials are transferred to fabricators in a timely manner.
• Manage procurement and logistics of fabricated parts, including both incoming and outgoing shipments.

Documentation and Coordination

• Create Bills of Lading (BOLs) for fabricated parts shipping to customers.
• Requisition purchase orders and coordinate with fabrication partners to ensure quality products are delivered on time.

Customer Service and Problem Resolution

• Answer customer questions regarding scheduled deliveries.
• Help resolve complaints about products to achieve maximum customer satisfaction.

Production and Invoicing

• Reconcile production reports and review them for new part setups.
• Handle invoicing for fabrication.

Additional Duties

• Perform other duties as required by fabrication operations.

Skills and Qualifications

• Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members.
• Problem-Solving Skills: The ability to identify and resolve customer issues effectively is essential.
• Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment requires strong organizational abilities.
• Product Knowledge: Understanding of metal products, their applications, and industry terminology can be beneficial.