Sales Assistant

Essential Duties

• Cookbook logistics with regard to new customer roll-outs, openings, and product roll-outs with both internal and external customers.
• Communicate with Sales Representatives regarding the status of orders including sales, returns, and credit issues.
• Keep District Sales Manager informed about issues within the area of assigned responsibility and escalate issues beyond scope of authority to the appropriate party.
• Prepare quotes, customer order guides, and other forms of reports as required.
• Ensure that databases are maintained, utilized, and updated to provide essential data to all Don users.
• Complete Factory Direct Order follow-up to include requesting Proof-of-Deliveries from manufacturers and securing “pro” number from factories to track deliveries as needed.
• Make select customer calls on re-supply business.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account managers to determine customer needs.
• Work with manufacturers and vendor representatives to ascertain product availability, obtain pricing literature, lead times, and shipping information.
• Prepare formal quotations for customers including specification sheets and freight charges using the DON Auto Quote System or MS Excel.
• Process stock and non-stock orders, work with Purchasing to ensure correct delivery time, and follow up with factories on progress of orders to obtain shipping information.
• Successfully navigate and effectively utilize Salesi, Info Builder, Don quote 360 and other sales tools available to DON sales support staff.
• Communicate with Sales and customers to obtain and process orders within appropriate programs.
• Provide documents, reports, and comparisons as directed by sales and sales management.
• Retrieve messages via voice and e-mail as required and respond within established time frames.
• Aid in the coordination and communication of pre-packs, new installations, and other major sales assignments by monitoring orders from inception to completion.
• Check in pre-packs on site at customer openings as needed.
• Troubleshoot and resolve internal and external customer issues.
• Manage, research, and process correspondence from customers and account