Sales Assistant

Pay: £8.00 per hour (ages 16–17), £12.71 per hour (ages 18+).

About the role

Your local store is looking for a Sales Assistant to work 20 hours per week. Every visit to our store is a chance to make someone’s day—and you’ll be right there to make sure it happens, from the first hello to the final thank you. Our Sales Assistants are the foundation of our stores, a brilliant team at the heart of everything we do. With a focus on creating great experiences, they’re the first to lend a helping hand, always ready to offer support and guidance. Whether it’s finding the perfect item or offering a little inspiration, they make sure every customer leaves with exactly what they came for and a lasting impression that brings them back time and time again.

Responsibilities

• Customer obsession: Consistently consider the impact of your actions on the customer experience and strive to deliver joyful experiences in the most effective and thoughtful way.
• Tills: Offer a friendly and efficient checkout experience. Take the time to check everything’s complete and pack fragile items with care, ensuring every shopper leaves feeling confident their items will arrive home safely and in perfect condition.
• Shop Floor: Help shoppers find exactly what they’re looking for—and maybe even something they didn’t know they needed. Offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people.
• Hosting: When something isn’t available on the shelves, step in with confidence, using our iPad systems to place orders for home delivery so no one leaves empty-handed. Deliver our fantastic Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper’s needs. Bring inspiration to life by styling key areas like our ever-popular bedding displays, giving customers the chance to feel the fabrics and find the perfect pieces for their home.
• Stock & Delivery: A hands-on role involving some heavy lifting and plenty of variety. Take in deliveries, check stock, and replenish the shop floor while keeping displays looking their best, updating pricing, and recovering the store after busy periods. Stay tuned in to what shoppers need, ensuring everything is easy to find, well-presented, and ready to go.

Requirements

• You are customer obsessed—you put customers first in every interaction.
• You’ll enjoy contributing to a welcoming environment that feels like home for our colleagues and customers.
• You’ll bring your sociable nature and enthusiasm to a fast-paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits.
• You’ll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step.
• We’re not after a carbon copy of anyone else. We want people who bring something new to the table—different perspectives, fresh ideas, and a shared love of making our stores feel like home.

Schedule

20 hours per week.