Sales Assistant

Responsibilities

• Serve as a primary point of contact for customer inquiries and requests, providing timely and professional responses.
• Support the Sales Manager and sales team with daily account management activities, including follow-up and status updates.
• Cook up internal requests across departments and ensure timely follow-up to meet customer and business needs.
• Input, update, and maintain customer quotations within customer portal systems and internal databases.
• Aid with contract reviews, purchase orders, and customer documentation to ensure accuracy and completeness.
• Absorb new business awards by preparing documentation and communicating updates to internal teams.
• Maintain accurate customer records, profiles, and reporting documentation to support decision-making and performance tracking.
• Assist with customer trial orders, including order entry, delivery scheduling, and issue resolution.
• Prepare and update spreadsheets and reports for budgeting, forecasting, and departmental reporting activities.
• Manage supplier information and customer portal requirements to ensure data accuracy and compliance.
• Participate in weekly reporting and sales review activities by preparing data and contributing updates.
• Provide exceptional customer support and responsiveness to strengthen relationships and enhance customer satisfaction.
• Ensure timely completion of administrative and sales support activities in alignment with departmental goals.
• Build strong working relationships with customers and internal departments through clear communication and reliable follow-through.
• Demonstrate strong attention to detail and ownership of assigned responsibilities, proactively addressing issues as they arise.

Requirements

• Proven experience supporting sales, account management, customer service, commercial, or inside sales teams.
• Strong customer service orientation with excellent verbal and written communication skills.
• Proficiency in Microsoft Office, especially Excel, including spreadsheets, data tracking, and reporting.
• Demonstrated ability in data entry, order processing, and administrative support.
• A high level of organization and attention to detail, with the ability to maintain accurate records and documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong follow-up and project coordination skills to ensure tasks and requests are completed on time.
• Experience interacting with customers and internal stakeholders in a professional setting.
• Comfort working in customer portals and data management systems.
• Self-motivated with strong time management skills and the ability to work with minimal supervision.

Essential Skills

• Proven experience supporting sales, account management, customer service, commercial, or inside sales teams.
• Strong customer service orientation with excellent verbal and written communication skills.
• Proficiency in Microsoft Office, especially Excel, including spreadsheets, data tracking, and reporting.
• Demonstrated ability in data entry, order processing, and administrative support.
• A high level of organization and attention to detail, with the ability to maintain accurate records and documentation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong follow-up and project coordination skills to ensure tasks and requests are completed on time.
• Experience interacting with customers and internal stakeholders in a professional setting.
• Comfort working in customer portals and data management systems.
• Self-motivated with strong time management skills and the ability to work with minimal supervision.

Pay and Benefits

The pay range for this position is $52,000.00 - $64,000.00/yr. direct opportunity, Med, vision and dental. PTO & holiday pay.

Workplace Type

This is a hybrid position in Plymouth, MI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.