Sales Assistant

What We Offer

• Medical Insurance - 100% Employer Paid
• Dental, Vision, Life, Short and Long Term Disability Insurance
• 401K with Employer Contribution
• Employee Stock Purchase Plan (ESPP)
• Education Reimbursement (related field)
• Employee Referral Program and Recognition Program
• Paid Holidays and 15 Paid Time-Off Days annually

Job Description

Key Responsibilities:

• Sales Order & Purchase Order Processing
• Receive and process purchase orders from the assigned Account Manager
• Enter sales orders accurately into the system
• Verify customer credit status prior to order release
• Create work orders for items requiring shop or repair services
• Generate pick tickets and coordinate with shipping when orders are ready
• Shipping & Customer Communication
• Prepare and send airway bill (AWB) information to customer contacts
• Track shipment status and confirm delivery details
• Proactively communicate shipping updates or delays to the Account Manager
• Repair & RMA Management
• Process all Return Material Authorizations (RMAs)
• Cook with the internal RMA group to ensure proper handling
• Issue RMAs and send documentation to customers
• Track repair orders and maintain status updates
• Order Tracking & Internal Communication
• Monitor all assigned sales and repair orders from receipt through shipment
• Communicate real-time updates to the Account Manager, including expected ship dates, delays, or repair progress
• Act as a liaison between Sales, Repairs, Shipping, and Finance
• Training & Career Development
• Learn all core sales functions, systems, and processes
• Receive ongoing training to develop into an Account Manager
• Participate in a structured growth path aligned with sales career progression
• Serve as a feeder role for future Account Managers as current Account Managers advance

Requirements

• H.S. diploma or G.E.D. certificate
• Entry level position with a minimum of one (1) year of data entry
• Strong data entry skills alpha and numeric with a high level of accuracy
• Must be proficient in Microsoft Windows/Microsoft Office (Word & Excel)
• Previous experience in sales support, order processing, or customer service
• Experience working with customer service administration tasks
• Aviation or technical industry experience a plus

Skills And Abilities

• Strong organizational and time-management skills
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple orders and priorities simultaneously
• Proficiency in ERP or sales order systems (or ability to learn quickly)
• Team-oriented mindset with a proactive, service-driven approach

Physical Requirements

• Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing.
• May occasionally be required to lift and carry up to 20lbs.

About the Role

This role supports the sales and repair operations within AerSale, a global leader and market innovator in aviation products and services. The ideal candidate will have strong data entry skills, excellent communication abilities, and a proactive approach to customer service.

Qualifications

The successful candidate will have a high school diploma or equivalent, one year of data entry experience, and proficiency in Microsoft Office. Previous experience in sales support, order processing, or customer service is preferred.

Benefits

• Medical Insurance - 100% Employer Paid
• Dental, Vision, Life, Short and Long Term Disability Insurance
• 401K with Employer Contribution
• Employee Stock Purchase Plan (ESPP)
• Education Reimbursement (related field)
• Employee Referral Program and Recognition Program
• Paid Holidays and 15 Paid Time-Off Days annually

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Contact

To apply, please email Monica.Rivas@aersale.com.