Sales Assistant (4hr) FTC - Chester

About the role

We are looking for flexible part-time Sales Assistants to join our Chester store for 4 hours a week on a fixed-term contract (dates to be confirmed). Our Sales Assistants are the heart and soul of our store experience, turning their passion for our product into a true customer experience to ensure our customers always get exactly what they are looking for and leave completely satisfied. If you love Dr. Martens and have an outgoing personality, this could be a great role for you!

Responsibilities

• Use your passion for Dr. Martens to sell our product and hit individual sales targets (play your part in achieving the store target).
• Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience.
• Handle till transactions seamlessly in line with operating procedures.
• Follow store operating procedures (e.g., delivery, stocktakes, replenishment).
• Follow health and safety procedures to maintain a healthy, safe, and tidy work environment.
• Act with empathy, be team-focused, and support the store management team when needed.

Requirements

• Experience in retail within a fashion/footwear/lifestyle brand would be a bonus.
• Be a proud ambassador to our brand and culture, embodying what we stand for and encouraging others to do the same.
• An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
• Demonstrate a strong understanding of customer service and be confident in building rapport with customers.
• Be professional, but also authentic and fearless.
• Flexibility in availability is essential—shifts may vary week to week, so we need flexibility to cover different days/times.

Benefits

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Opportunities for growth
• Complimentary access to virtual GP via the RetailTrust
• Access to our Employee Assistance Programme & Mental Health First Aiders