Sales Assistant, 2nd Floor, Bergdorf Goodman

About the role

The Selling Assistant provides essential support to the Personal Shopper, ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.

Bergdorf Goodman, a New York landmark since 1901, represents the global pinnacle of style, service, and modern luxury. The iconic store at 5th Avenue and 57th Street—the crossroads of fashion—is a singular destination for discerning customers worldwide. BG.com expands on this heritage with an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets, and also part of Exemplar Luxury Group.

Responsibilities

• Assist the Personal Shopper in preparing for and executing selling appointments
• Ring transactions accurately at the Point of Sale (POS)
• Complete all post-appointment follow-up tasks, including order tracking, managing alterations, and writing thank you notes
• Help organize appointment scheduling and manage the Shopper's calendar
• Enter and maintain precise clientele information in Connect and at POS
• Assist with digital selling activities and maintaining a social media presence as directed
• Support the organization of gifting initiatives and experiences for Top Clients in partnership with the PCR team
• Ensure all unsold merchandise is efficiently returned to stock post-appointment
• Ensure the cleanliness of fitting rooms by coordinating with housekeeping and maintenance services when necessary
• Perform any additional duties and responsibilities, including projects, tasks, and activities as required to support the Personal Shopper and team

Requirements

• Passion for providing a luxury client experience and strong knowledge of fashion
• High School Diploma or equivalency required
• Willingness to work a flexible schedule based on business need, including evenings, weekends, and holidays

Schedule

Flexible schedule based on business needs, including evenings, weekends, and holidays.

Pay

The hourly rate for this position is between $22.00–$24.00 per hour. Factors which may affect starting pay within this range may include market, experience, and other qualifications of the successful candidate. A broader salary range of $19.61–$24.51 per hour is also noted, reflecting multiple markets including higher-cost areas; actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits

• Comprehensive benefits package for all eligible full-time employees (including medical, vision, and dental insurance)
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital, and accident insurance)
• Amazing employee discount
• Opportunity to work in a dynamic, fast-paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate