Sales Appointment Coordinator - Fitness

About the Role

The Sales Appointment Coordinator is responsible for proactively contacting leads through phone, text, and email to set consultations and appointments, conducting outbound outreach to local organizations, and responding promptly to inbound inquiries. They build rapport with clients, schedule in-person consultations with the coaching team, and track activities in the CRM. The role emphasizes relationship building, consistent follow-up, and representing the organization professionally in the community.

Responsibilities

• Proactive outreach to leads via phone, text, and email
• Follow-up and scheduling of consultations and appointments
• Maintaining accurate CRM records
• Conducting outbound outreach to local organizations
• Responding promptly to inbound inquiries
• Building rapport with clients
• Scheduling in-person consultations with the coaching team
• Representing the organization professionally in the community

Requirements

• Experience in sales, customer service, or call centers
• Strong communication and relationship-building skills
• Organized, reliable, and coachable
• Interest in fitness or athletics
• Ability to handle high-volume outbound calls
• Ability to work independently and contribute to a team environment