Jobs · Customer Service

Sales & Application Engineer - US Central East (f/m/x)

OMICRON electronics · Union City, CA · 1 mo ago
RemoteRemoteCustomer ServiceFull-time

Remote role covering the Central East Territory: North & South Carolina, Virginia, Kentucky, Indiana, Ohio, West Virginia, DC, Maryland, and Delaware.

Responsibilities

  • Become technically proficient in OMICRON products and solutions
  • Develop, maintain, and foster customer relationships for assigned accounts and segments
  • Coordinate customer visits and activities, including presentations, product demonstrations, and post-sale support
  • Demonstrate products, technologies, and test methodologies to technicians, engineers, supervisors, managers, and executives via telephone, email, visits, exhibits, or webinars
  • Participate in business development, market evaluation, and sales forecasting
  • Record and maintain all customer meetings, leads, opportunities, and activities in the CRM system
  • Communicate routinely with OMICRON Sales managers and stakeholders, sharing customer and market data
  • Coordinate promotional activities and participate in conferences, user meetings, seminars, and local exhibits
  • Perform other tasks as assigned by the Area Sales Manager

Requirements

  • At least 2 years of experience in power systems, especially in power system protection or high voltage apparatus
  • NETA Level IV certification is a plus
  • Minimum 1 year of sales experience in selling testing equipment, instrumentation, or apparatus for the electric power industry
  • Participation in international, national, regional, and local conferences, exhibits, or seminars
  • Bachelor's degree in Electronics or Electrical Engineering; or certification of completion of an electronic or electrical technical education, comparable work, or military experience

Skills

  • Technical knowledge of power generation, transmission, and distribution systems and related apparatus
  • Technical knowledge of testing methodologies and maintenance practices for reliable power systems
  • Testing background is recommended
  • Ability to present products, technologies, and test methodologies to diverse audiences
  • Ability to perform product demonstrations on-site with or without assistance
  • Reputable business ethics and personal character
  • Goal and team-oriented with willingness to collaborate
  • Knowledge of electric power companies, government agencies, manufacturers, and industrial consumers in the North American market
  • Solid working knowledge of MS Office (Outlook, Excel, PowerPoint)
  • Excellent written, speech, presentation, and negotiating skills
  • Ability to travel domestically (up to 50%); international travel may be required

Working Conditions

  • Must be able to see, hear, speak, and write clearly for customer communication
  • Manual dexterity required for occasional reaching, lifting objects over 50 pounds, and operating office equipment
  • Frequent sitting; occasional bending and kneeling
  • Clean, orderly, properly lighted, and ventilated office environment
  • Low to moderate noise levels

Benefits

  • Opportunity for growth and development in an international, multicultural company
  • Professional team environment with encouragement of personal initiative through flat hierarchies
  • Strong commitment to a healthy work-life balance
  • Attractive benefit package

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