Sales and Training Specialist

About the Role

As an OtterBox Sales & Training Specialist, you’ll be the face of the brand on the sales floor — energizing retail teams, wowing customers with hands-on demos (yes, that might mean dropping a phone on purpose), and driving sales at the biggest retailers in the country. You’ll own a territory of retail stores, building real relationships store by store and becoming the product expert retail teams actually look forward to seeing.

Responsibilities

• Bring OtterBox protection to life through live demos and genuine customer conversations that convert browsers into buyers.
• Deliver memorable, high-energy training that arms retail associates with the confidence to recommend OtterBox first.
• Put product samples in the right hands to spark interest and drive sales conversion.
• Build trusted relationships with store associates and managers, turning them into OtterBox advocates long after you leave the store.
• Own your numbers — drive sales performance and grow OtterBox market share across your territory.
• Refresh OtterBox packaging with updated branding and pricing stickers during store visits — quick, satisfying work that keeps the brand looking sharp.
• Ensure displays, fixtures, and point-of-sale materials are current, stocked, and positioned to sell.
• Flag on-shelf availability issues, outdated signage, or display gaps so nothing gets between the customer and the case.

No heavy lifting here — merchandising is a light-touch part of each visit, folded naturally into the selling and training work you’re already doing.

Requirements

• A proven knack for influencing purchase decisions and driving sales results.
• Genuine enthusiasm for technology and consumer electronics — you’re the friend people ask before they buy.
• 3+ years of sales and/or retail experience (wireless retail experience is a big plus).
• A polished, engaging presence and the interpersonal skills to connect with anyone — from a first-day associate to a district manager.
• The ability to translate rugged engineering into benefits people care about.
• Self-motivation and organization to manage a multi-store territory independently.
• Full-time access to a vehicle and a valid driver’s license.

Pay

Competitive hourly rate of $22.00, paid weekly. 15% performance incentive — hit your goals and add a meaningful bonus on top of your base pay. Mileage reimbursement at the full IRS rate for travel across your territory.

Schedule

Monday–Friday retail schedule with the variety of a new store, new team, and new win every day.

Benefits

• Represent the #1 case brand in America on a high-visibility national program.
• Exclusive product training, demo gear, and samples — you’ll know the lineup inside and out.
• Real ownership: your territory, your relationships, your results.
• Join a brand whose whole identity is having people’s backs — including yours.

About Us

Mosaic, part of the Acosta Group, is one of the original marketing agencies specializing in interactions and experiences. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. From awareness to sales, we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.