Sales and Service Leader - Full Time
Your Role at Sephora
As a Sales and Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Key Responsibilities
- Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Coach for growth: Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards
- Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
- Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience
Schedule
- Full Time: 30-40 hrs/week
- Must be available during peak retail operations (nights, weekends, and holidays)
- Punctuality and consistent attendance required
Qualifications & Experience
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast-paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds
Pay
$24.00 - $27.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Inclusion & Belonging
We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.