Jobs · Rhode Island

Sales and Service Banker, Elmgrove, Providence, RI

Santander US · Providence, RI · 1 mo ago
$35k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "It Starts Here Santander is a global leader..." This is about the company, maybe "About the role"? Actually "About the role" could be description of role. The posting includes "The Difference You Make The Sales and Service Banker serves as a trusted advisor..." That's role description. So we can put that under

About the role

with paragraphs. - Responsibilities: The bullet list after "The Difference You Make" includes many responsibilities. Also later "Responsibilities may extend to supporting nearby branch locations..." So we need a Responsibilities section with
  • items. - Requirements: The section "What You Bring To perform this job successfully..." includes education, qualifications, etc. We need to separate Requirements (maybe education) and Qualifications (experience). The posting has "Education" then "Qualifications" then "It Would Be Nice For You To Have". Also "Work Authorization & Sponsorship". Also "Certifications". Also "What Else You Need To Know" includes pay range. Also "We Value Your Impact" includes benefits. Also "Working Conditions". Also "Employer Rights". Also "What To Do Next". We need to filter out boilerplate: EEO, legal, etc. Also remove duplicated lines. We need to include only sections with real specific content. Let's extract: About the role: The paragraph(s) describing role: "The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank." That's enough. Responsibilities: The list after that: "Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity." We can break into list items. Requirements: Education: "High school diploma, GED: or equivalent - Required. Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred" Qualifications: The list: "12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required." Then "Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings." These could be under Skills or Qualifications. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map. We have Education (Requirements). Qualifications (experience). Skills (the list of abilities). Benefits (benefits description). Pay (pay range). Schedule (maybe mention ability to work branch hours including weekends and evenings). Also maybe Working Conditions but not needed. We must not include sections with placeholder or vague like "commensurate with experience". We have actual pay range: Minimum Base Pay Range: $34,500.00 USD Maximum $53,000.00 USD. That's specific. Benefits: "We Value Your Impact Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)". That's somewhat generic but still specific about benefits guide. We can include Benefits section with that paragraph. Schedule: "Ability to work branch hours, which can include weekends and evenings." That's schedule info. We must not repeat job title. Also not include "Job ID". Not include "Work Authorization & Sponsorship" maybe could be under Requirements? It's a requirement but it's about legal authorization. Could be included under Requirements as a bullet. However the instruction says "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." Work authorization is not minor metadata; it's a requirement. Could be included under Requirements as a list item. But we must avoid boilerplate like EEO, legal, etc. So we will omit EEO Statement, Employer Rights, What To Do Next, Working Conditions (maybe not needed), Risk Culture (maybe not needed). Also "Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)" is a link; we can keep as text. Now produce HTML fragment:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • High school diploma, GED: or equivalent - Required
    • Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
    • Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment

    Qualifications

    • 12+ Months Experience selling products and/or services - Required
    • OR 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required
    • OR 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required
    • AND 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required
    • AND 6+ Months Cash handling experience - Required

    Skills

    • Established relationship-building skills with a focus on customer experience and loyalty
    • Excellent customer service skills and a passion for helping others
    • Ability to learn and apply sales techniques to recommend products and services that meet customer needs
    • Experience in cross-selling products and services
    • Ability to work collaboratively in a team-oriented environment
    • Excellent communication, consultative and influence skills both verbal and written
    • Ability to display a credible, trustworthy, and professional image at all times
    • Proficient in using digital tools and technology to enhance customer engagement
    • Ability to follow directions, policies, and procedures
    • Ability to identify and escalate concerns of risk to appropriate channels
    • Understands the necessity and value of accuracy and attention to detail
    • Ability to work in a fast-paced environment and manage multiple priorities
    • Computer proficiency and basic math skills

    Benefits

    You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. Offering more than just a paycheck, our benefits are designed to support you, your family and your well‑being, now and into the future. Santander Benefits – 2026 Santander OnGoing/NH eGuide (foleon.com)

    Pay

    Minimum Base Pay Range: $34,500.00 USD – Maximum $53,000.00 USD (annualized salary range for a 40‑hour work week)

    Schedule

    Ability to work branch hours, which can include weekends and evenings.

    Check for any duplicated content: Ensure we didn't include boilerplate like "EEO Statement", "Risk Culture", "Working Conditions", "Employer Rights", "What To Do Next". Good. Make sure we didn't repeat job title. Not included. Check that we didn't include "It Starts Here Santander is a global leader..." maybe that could be part of About the role? Actually that's more about company. Could be omitted or included in About the role? The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So About the role likely should describe the role, not company. The intro about Santander could be considered company overview, but not required. We could include it in About the role as a brief paragraph. However the instruction says "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." It doesn't forbid including company description. Might be okay to include in About the role. But we already have a paragraph about role; we could add the intro as another paragraph. Let's include both: first paragraph about Santander mission, second about role. Thus About the role: two paragraphs. Let's craft:

    It Starts Here Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand

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