Sales and Operations Planner

About the role

The Sales & Operations Planner is responsible for aligning demand, supply, and financial plans to ensure the organization can meet customer demand efficiently and profitably. This role facilitates the S&OP process by integrating inputs from Sales, Operations, Finance, and Supply Chain to create a single, executable plan that balances service, cost, inventory, and capacity.

Responsibilities

• Own a monthly published demand plan that integrates statistical forecasts, sales inputs, customer signals and market trends.
• Be responsible for demand plan performance across rolling 12–24 months and track and improve forecast accuracy.
• Translate demand plan into a constrained supply plan, identify any gaps and present scenarios for decision-making.
• Own recommendations on make vs buy and inventory ownership.
• Develop and lead monthly routines based on an annual planning calendar.
• Collaborate with business stakeholders to reconcile unit-level production and purchase plans against financial targets, key initiatives, productivity, and margin targets.
• Act as the integrator across Sales, Finance, Operations, and Procurement; support scenario modeling (capacity changes, demand shifts, inventory build); maintain planning parameters and data accuracy.
• Provide reporting to support business performance management processes; analyze and identify emerging trends, risks, outliers, and solutions to achieve service level targets (delivery constraints, pull forward opportunities, operational issues/opportunities).
• Manage and design best practices across sales and operations planning processes; drive strategic and continuous improvement activities.
• Partner with IT to manage the utilization, maintenance, and optimization of sales and operations planning tools, including data maintenance.
• Travel 1 week per quarter.

Requirements

• Bachelor’s degree in Supply Chain, Business, Operations, Finance, Engineering, or a related field.
• 3–5+ years of experience in S&OP, demand planning, supply planning, or a related supply-chain role.
• Strong understanding of the S&OP/IBP process and cross-functional planning cadence.
• Experience analyzing demand, supply, capacity, and inventory trade-offs.
• Proficiency in Excel (pivot tables, formulas, data analysis).
• Ability to communicate complex planning scenarios clearly to cross-functional stakeholders.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience working in fast-paced, deadline-driven environments with changing priorities.
• Experience in manufacturing, apparel, or seasonal/forecast-driven businesses preferred.
• Exposure to financial planning, AOP, or budget alignment within S&OP preferred.
• APICS/ASCM certification (CPIM, CSCP) or similar credentials preferred.
• Strong data visualization or dashboarding skills (Power BI, Tableau, or similar tools) preferred.
• Bilingual (English/Spanish) a plus.

Benefits

• Competitive healthcare (health, dental, vision).
• Voluntary benefits including home and car insurance, pet insurance, flexible spending account.
• 401K plan with immediate vesting.
• Hybrid schedule with on-site work 3 days per week.
• Accrued paid time off and company-paid holidays.
• For Washington residents: 13 vacation days, 8 paid sick leave days, 11 company-paid holidays, and family paid leave.
• Tuition reimbursement after 6 months of service.

Pay

The salary range is $100,000 to $125,000 with annual bonus eligibility.