Sales and Marketing Representative

Our Team Culture & Core Values

At SERVPRO Team Friermuth, culture matters. We believe strong results come from strong people who are aligned around shared values. Our Sales & Marketing Representatives are expected to live these values every day—internally with teammates and externally with clients and partners.

• Heart & Hustle – Give Your Best – We show up prepared, motivated, and ready to put in the work. This role rewards effort, consistency, and a positive attitude.
• Accountability – Own the Outcome – We take responsibility for our actions, follow through on commitments, and measure success by results—not excuses.
• Alignment – One Team. One Mission. Zero Excuses. Teamwork Wins. – Sales, operations, and leadership work together. You are never on an island—we win as a team.
• Positivity – Here to Help – We approach challenges with optimism and professionalism, especially when our clients are experiencing stressful situations.
• Integrity – Do What Is Right – Trust is everything. We do the right thing for clients, partners, and each other—always.

If you want a role where culture is real, expectations are clear, and performance is recognized, you’ll feel at home here.

Role Summary

The Sales & Marketing Representative is responsible for promoting and selling SERVPRO services within an assigned territory. This role focuses on growing and developing a customer base using a structured route-selling approach—identifying new prospects, strengthening existing relationships, and consistently following up to exceed sales goals. You will leverage SERVPRO’s industry-leading tools, including Key Differentiators and the Emergency Ready Program (ERP), to educate clients and position SERVPRO as their trusted restoration partner.

What You’ll Do

Business Development & Sales

• Build and manage a strong referral network through daily route visits and relationship-building activities
• Execute a consistent contact business development cycle and track progress
• Develop and achieve individual sales objectives aligned with company goals
• Monitor and follow up on referred jobs to ensure client satisfaction and service excellence

Marketing, Events & Community Involvement

• Coordinate and participate in client appreciation, entertainment, and networking events
• Participate in professional associations and industry networking activities

What We’re Looking For

• Minimum 2 years of business-to-business sales experience, preferably in a service-based industry
• Strong interpersonal, communication, and relationship-building skills
• Results-driven mindset with strong organization and follow-through
• Comfort using CRM systems and standard business software
• Experience in restoration, insurance, or commercial services is a plus (but not required)
• Ability to successfully complete a Servpro required background check and drug screen subject to applicable law

Benefits

• Dental insurance – Available day 1
• Health insurance – Available day 1, with 5 different plans to select from
• Vision insurance – Available day 1
• 401(k) after 1 year with 4% employer match
• Health savings account
• Paid sick leave
• 1 week paid vacation time
• 6 paid holidays throughout the calendar year after 90 days
• Employee referral program
• Career path planning and training
• Employee recognition programs

Pay

This position offers a base salary plus a commission structure of 1-2% on gross revenue collected from generated direct referrals. Salary range listed refers only to the base salary portion of pay package.