Sales and Marketing In-House Specialist

About the role

Westgate Resorts is a leading hospitality company dedicated to providing exceptional vacation experiences through high-quality resort sales, marketing, and operations. As a Sales and Marketing In-House Specialist, you will be the frontline for the Westgate Resorts Marketing Team!

Responsibilities

• Drive sales by persuading guests with exclusive savings on Branson shows and attractions.
• Promote resort tours by engaging guests, pre-qualifying candidates, and pivoting to ticket sales when needed.
• Deliver 5-Star service that boosts sign-ups, maximizes commissions, and represents Westgate at its best.
• Close the deal by using a consultative, customer-focused approach while handling POS transactions accurately.
• Stay sharp with up-to-date knowledge of promotions and ticket pricing to create irresistible offers.

Requirements

• Outgoing, confident, and customer-focused with strong face-to-face sales and service skills.
• Persuasive and resilient — comfortable engaging tourists, overcoming objections, and creating memorable experiences.
• Detail-oriented with the ability to handle cash, tickets, and POS transactions accurately and securely.
• Team player & self-starter — positive, motivated, and able to work independently or with others.
• Flexible & reliable, available mornings, nights, weekends, and holidays.
• Energetic and adaptable, able to stand for long periods indoors or outdoors.

Qualifications

• High school diploma or GED required; hospitality, retail, or customer service experience a plus.
• Previous OPC/Marketing or sales experience preferred but not required — we’ll train the right candidate!

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Pay

Starting Pay: $15.00 / Hourly versus commission ($500 - $1000 Per Week) and up to $300 per tour (paid weekly)

Schedule

Available mornings, nights, weekends, and holidays.