Sales and Marketing Coordinator

About the role

At La Vida Llena, a not-for-profit Life Plan Community, residents enjoy a vibrant community offering a range of opportunities for creative, educational, and personal exploration. This friendly neighborhood campus provides amenities available on-site and a continuum of healthcare including Assisted Living, Memory Care, and Skilled Nursing.

Responsibilities

• Administrative organization of the Sales and Marketing department, including handling initial inquiries, entering database notes, and compiling reports.
• Point-of-contact for coordinating onsite sales events.
• Manage the CRM database and sales documentation by streamlining processes, maintaining applicant/wait lists, prequalifying prospects, and ensuring accurate, complete records throughout the sales and move-in process.
• Support sales and operations by planning and executing sales events, assisting with tours, follow-up communication, routine reporting, and quarterly market research and competitive analysis.
• Assist prospects and residents with documents and coordination throughout move-in and move-out, collaborating with facilities, administration, resident services, dining services, and marketing.
• Build and maintain sales and marketing materials, inventories, and files; attend required trainings, stay informed on regulations and procedures, shadow sales leadership, and perform other duties as assigned.

Requirements

• Minimum of 1 year's experience in sales or a related field.
• Bachelor’s degree in business, communication, marketing or related field is preferred.
• Ability to continuously balance competing priorities while providing exemplary customer service.
• Computer skills, including proficiency in Microsoft Office programs, customer relationship management software, and social media platforms.

Qualifications

• Champion Pacific Retirement Services (PRS) culture by ingraining our Mission, Vision, and Core Values into all aspects of your role.

Skills

• Strong organizational and administrative skills.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office and customer relationship management software.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized at 85-90 % for employees.
• Dental & Vision Insurance options with dental premiums subsidized at 90 % for employees.
• Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones.
• Paid Time Off (PTO): Use it as you earn it—take time off when you want. NM Healthy Workplaces Act Paid Sick Leave also available upon accrual.
• 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
• Certification & License Reimbursement: Get reimbursed for job-related certifications and licenses to support your professional growth.
• Scholarships: Funded by residents to support your education and professional growth.
• Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
• PayActiv: Flexible access to earned wages.
• Pet Insurance: Keep your furry family members healthy with voluntary coverage.
• Employee Appreciation: We value and recognize your contributions through events, and other rewards that celebrate your hard work.
• Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.