Sales and Leadership Internship

About the role

Turn your summer into real-world sales, marketing, and leadership experience. Steinhafels is looking for motivated interns who want more than a typical summer internship. As a Summer Sales & Leadership Intern, you’ll become a fully trained member of our sales team, work directly with customers, and gain hands-on experience in professional sales while learning how different areas of the business work together. Throughout the summer, you’ll work alongside Steinhafels sales and store leaders while gaining exposure to marketing, e-commerce, merchandising, customer service, human resources, accounting, and other areas of our organization. This internship is designed for students interested in sales, marketing, business and management who want meaningful experience they can take back to the classroom and into their future careers. Founded in 1934, Steinhafels is an employee-owned, family-run company with a long history of developing our people from within. Our associates have voted us a Top Workplace in Southeastern Wisconsin 10 times, and many former interns have continued their careers with Steinhafels in professional sales, management, and corporate positions.

Responsibilities

• Work directly with customers, learn consultative selling techniques, build relationships, and develop skills in communication, negotiation, and closing.
• Learn from experienced managers, participate in professional development activities, and gain insight into leading and motivating a successful team.
• See how marketing, e-commerce, merchandising, operations, HR, and other departments support the customer experience and overall business.
• Get outside the four walls of Steinhafels to learn more about our industry, competitors, and the customer experience.
• Build connections across Steinhafels and explore potential career paths.
• Ask probing questions to understand the customers’ needs.
• Guide customers through the store and direct them to products that meet their needs.
• Clarify differences in products.
• Arrange payment and delivery for sales.
• Accurately complete all necessary paperwork.
• Perform customer follow-up via phone calls and/or thank‑you notes.
• Utilize good sales techniques while following all company procedures.
• Always keep customer satisfaction as the top priority.

Requirements

You must be comfortable using and training on computers.

Schedule

Availability to work standard retail business hours, including nights and weekends, when our customers shop the most.

Pay

This is a commission‑based sales role