Sales and Implementation Representative

About the role

Employee Benefits Corporation is hiring for a Sales and Implementation Representative II. In this role, you will serve as a strategic partner to our Regional Sales Directors while leading clients through a successful onboarding and implementation experience. You'll play a key role in driving business growth, building strong client and broker relationships, and ensuring a seamless transition from sale through operational launch and ongoing service.

Responsibilities

• Partner with Regional Sales Directors to support business development activities, including pipeline management, lead generation, broker engagement, and sales opportunity tracking.
• Collaborate with clients, brokers, and internal teams to develop client-focused solutions, support proposals and presentations, and guide plan design discussions.
• Lead all implementation activities from contract execution through account setup, first payroll, first funding cycle, and successful transition to Client Services.
• Manage onboarding projects by coordinating cross-functional teams, facilitating implementation meetings, monitoring timelines, and ensuring all milestones are achieved.
• Provide consultative guidance on products, services, system functionality, and implementation best practices while proactively identifying and resolving onboarding challenges.
• Build and maintain strong relationships with clients, brokers, and internal stakeholders to support client satisfaction, retention, and long-term success.

Requirements

Bachelor's degree in Business, Communications, Human Resources, or a related field; equivalent education and experience may be considered. Four or more years of experience in client onboarding, implementation, account management, client success, or a related field. Experience serving as a primary client contact and leading customers through onboarding, implementation, and transition activities. Strong project management, organizational, analytical, and problem-solving skills with the ability to manage multiple priorities and deadlines. Excellent verbal, written, and interpersonal communication skills, including the ability to build relationships and influence stakeholders. Proficiency with CRM platforms.

Qualifications

None specified.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Unspecified.

Who We Are

Employee Benefits Corporation (EBC) is a trusted, national third-party administrator with decades of experience delivering consumer-driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the future—where technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits.

What You Bring

Bachelor's degree in Business, Communications, Human Resources, or a related field; equivalent education and experience may be considered. Four or more years of experience in client onboarding, implementation, account management, client success, or a related field. Experience serving as a primary client contact and leading customers through onboarding, implementation, and transition activities. Strong project management, organizational, analytical, and problem-solving skills with the ability to manage multiple priorities and deadlines. Excellent verbal, written, and interpersonal communication skills, including the ability to build relationships and influence stakeholders. Proficiency with CRM platforms.

We Are An Equal Opportunity Employer

We are an equal opportunity employer.

Application Instructions

To apply, please visit the following link: Apply Online.

Contact Information

Name: Employee Benefits Corporation