Sales and Events Specialist

About the role

The Sales and Events Specialist manages lead catching and distribution for the hotel, works side-by-side with Conference Services Manager, manages group room blocks, local partnerships, and facilitates on-property activations. They also manage pre-arrival reservations and arrangements for luxury consortia guests, execute bookings for live music, yoga, and other value-added guest engagement opportunities, and create weekly events calendars.

Responsibilities

• Manages lead catching and distribution for the hotel, fielding both e-channel and phone leads, and assigning as needed
• Works side-by-side with Conference Services Manager, managing group room blocks in both CI/TY and the hotel’s property management system (i.e., rooming lists, updates, and special requests)
• Manages local partnerships and facilitates on-property activations in the hotel's common spaces as a way of providing fun, value-added experiences for our guests and the local community
• Manages pre-arrival reservations and arrangements (i.e., amenities and special requests) for luxury consortia guests (i.e., Fine Hotels and Resorts, Chase The Edit, and Luminous stays)
• Executes bookings for live music, yoga, and other value-added guest engagement opportunities throughout the year
• Creates weekly events calendars, placed in our common spaces and guestrooms, which help guests discover the many happenings in Jackson Hole throughout their stay at The Cloudveil
• Serves as the primary contact for designated travel agencies, negotiates accommodations, and maintains long-term business relationships.
• Attends and be a representative for both Hotels at various tradeshows with the Marriott Global Sales Team and the Convention Bureau
• Participates in and creates FAM opportunities and site visits that will benefit the Hotel
• Review RFPs and work with revenue tools and the Revenue team to evaluate the opportunity
• Create proposals and contracts
• Exercises discretion in negotiating group agreements, concessions, and events packages within established guidelines
• Prepare for site visits by coordinating with the onsite team to inspect rooms, provide take-away gifts, and send site alerts to all departments
• Conduct tours of the property with meeting planners and potential clients
• Communicate clearly to the onsite team during the turnover process, providing any special hotel arrangements, including special billing requirements and guest room accommodations per client’s requests
• Prospect from potential business for the hotel through various reports and meeting attendee lists
• Assist with updating collateral, PowerPoint presentations and websites as needed.

Requirements

• College degree or equivalent experience
• 3+ years of experience in hotel sales, preferably at an upscale, full-service hotel
• Excellent verbal and written communication skills
• Ability to manage time effectively, handling multiple projects at a time and meeting deadlines
• Ability to effectively liaise between the hotel and client, communicating clearly both verbally and through email
• Excellent attention to detail
• Sales aptitude, building relationships to assist with selling, upselling, and re-booking the business
• Mastery of Microsoft Office

Qualifications

All duties and requirements are essential job functions. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. Employees will be required to perform any other job-related duties assigned by their direct report.

Benefits

• 401K Employer Match
• Health Benefits
• Ski Pass Discounts
• F & B Discounts

Pay

$58,000 - $63,000

Schedule

N/A