Sales Analytics Specialist

About the role

Mobile Communications America, Inc., a leader in wireless communications, data, and security solutions, is seeking a Sales Analytics Specialist to lead data analysis and reporting across the Sales Strategy & Operations organization.

Responsibilities

• Data Analysis & Reporting
• Perform hands-on analysis of sales performance across the organization — pipeline, bookings, conversion, and productivity — to answer recurring and ad hoc questions from sales leadership.
• Turn analysis into clear, decision-ready insights and recommendations for a non-technical audience, not just raw reports.
• Build and maintain reporting artifacts, including tear sheets, executive summaries, and dashboards, that give stakeholders a clear, current view of the business.
• Source, validate, and reconcile data across CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) systems to ensure analysis rests on accurate, trusted data.
• Investigate data quality issues and anomalies and recommend improvements to data capture and reporting.
• Planning & Forecasting
• Support Structure and maintain the templates and sheets that support the sales forecasting process.
• Support sales territory planning through data preparation, mapping, and scenario setup.
• Partner with Division Leads and leadership to ensure planning and forecasting tools are accurate, usable, and up to date.
• Automation & Efficiency
• Apply low-code automation (Microsoft Power Automate) to streamline recurring reporting and data preparation, reducing manual effort.
• Build and support basic AI agents or assistants using low-code tools such as Microsoft Copilot Studio where they improve efficiency.
• Identify manual, repetitive analytical tasks and convert them into reliable, repeatable processes.
• Cross-Functional Partnership
• Work across the Sales Strategy & Operations organization to understand data and tooling needs and deliver practical solutions.
• Partner with Sales Operations, Finance, and divisional stakeholders to align definitions, data sources, and reporting standards.
• Document tools, workflows, and processes so solutions are maintainable and transferable across the team.

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, or a related field; equivalent experience considered.
• Approximately 3 years of experience in data analytics, business analytics, or sales operations roles.
• Some hands-on experience with automation or low-code tools in a business setting a plus.
• Strong proficiency in Excel for data analysis, modeling, and building structured, reusable sheets.
• Demonstrated experience analyzing business or sales data and translating it into clear insights for a non-technical audience.
• Experience building reports and dashboards in Tableau.
• Familiarity with CRM (HubSpot, NetSuite) and ERP (NetSuite, Ormandy) data structures.
• Comfort working across multiple systems and data sources, with strong attention to detail and data accuracy.
• Hands-on experience using low-code automation tools (Microsoft Power Automate) to streamline recurring work; familiarity with the broader Power Platform (Power Apps, Copilot Studio) a plus.
• Ability to work independently, prioritize across competing requests, and manage multiple deliverables.
• Experience in technology, telecom, or services/reseller environments preferred.