Sales Analyst

Responsibilities

• Customer Engagement & Inside Sales Support: Act as a point of contact for customers and assist in prospecting.
• Conduct prospect calls to understand customer needs and buying readiness.
• Assist in managing and nurturing prospects and re-engagement of inactive accounts.
• Provide timely follow-up communications to customers and prospects and help coordinate with account executives for larger opportunities.
• Support the sales team with presentations, bid preparation, and quote follow-up as needed.
• Support the sales team at trade shows and customer meetings as needed.

Sales Analytics & Reporting

• Analyze customer and channel sales performance to support strategy development and provide actionable insights.
• Build and maintain dashboards and reports to provide visibility into customer and channel performance and trends.
• Track and generate regular reporting on key sales KPIs.
• Identify and highlight underperforming areas or opportunities for growth through data analysis.
• Identify and segment customers for prospect outreach strategies.
• Participate in cross-functional initiatives to improve sales processes and overall customer experience.
• Aid in the design and evaluation of inside sales scripts, playbooks, and messaging.
• Track and manage customer promotion performance and associated spending.

Requirements

• Spanish fluency required (written and verbal)
• Bachelor’s degree required
• 2+ years of experience in inside sales, sales operations or sales analytics
• Strong communication skills—both verbal and written—with the ability to comfortably engage with customers and internal teams
• Proficiency in analytics tools (Excel, Power BI, Tableau)
• Proficiency in MS PowerPoint
• Strong understanding of sales metrics and data analysis
• Detail-oriented and organized with strong time management skills
• Self-starter with a collaborative, team-oriented attitude
• Ability to occasionally travel for customer engagements and trade shows

Skills

• Spanish fluency required (written and verbal)
• Bachelor’s degree required
• 2+ years of experience in inside sales, sales operations or sales analytics
• Strong communication skills—both verbal and written—with the ability to comfortably engage with customers and internal teams
• Proficiency in analytics tools (Excel, Power BI, Tableau)
• Proficiency in MS PowerPoint
• Strong understanding of sales metrics and data analysis

Benefits

• Competitive benefits package including medical, dental, and vision coverage with wellness benefits
• Company-matching 401(k) plan
• Company-paid life insurance and accidental death & dismemberment benefits
• Company-paid identity theft insurance
• Company-paid disability
• Flexible spending and health savings accounts
• Company-paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance