Sales Advisor - Totem Lake

About the role

Warby Parker is searching for a well-rounded Sales Advisor to help deliver exceptional service to every customer. In this role, you’ll have a direct impact on the success of Warby Parker through customer interactions, process improvement, and special projects. You’ll showcase Warby Parker’s values and brand philosophy while making glasses shopping a memorable experience.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate unparalleled product knowledge and offer style advice
• Reinvent retail and the glasses-shopping experience through creative ideas
• Anticipate the needs of your team and customers, and assist proactively
• Foster an inclusive culture by treating customers and colleagues with respect

Requirements

• Excited to work and learn at a fast-paced, high-growth company
• Customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

For full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Additional benefits available (just ask!)

For part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• Additional benefits available (just ask!)

Note: Full-time employees in Washington accrue paid sick leave at 1 hour per 26 hours worked, receive 5 paid holidays, and 5–10 vacation days per year (after a waiting period, depending on tenure and hours worked). Part-time employees in Washington accrue paid sick leave at 1 hour per 30 hours worked.

Pay

Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. The range listed is a good-faith estimate at the time of posting, with final compensation determined by qualifications, experience, internal equity, and relevant market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly reimagining what a company and industry can be, demonstrating that a business can scale while doing good—without charging a premium. Since 2010, we’ve pioneered ideas, designed products, and developed technologies to make vision care simple, accessible, and delightful. We offer designer-quality glasses, contacts, eye exams, and vision tests, available online, in stores, or at home.

We believe in vision for all, which is why for every pair of glasses or sunglasses sold, a pair is distributed to someone in need through our Buy a Pair, Give a Pair program.