Sales Advisor

About the role

The Sales Advisor will manage all sales inbound through Pebble's phone, email, and chat communication channels, responding with polished, professional written communication that reflects the Pebble brand. They will greet and engage with new owners, guests, and prospective customers to create a welcoming atmosphere, sharing knowledge about the Pebble Flow and the benefits of sustainable travel. They will also perform live product demonstrations and vehicle orientations, showcasing the Pebble Flow's unique features.

Responsibilities

• Manage all sales inbound through Pebble's phone, email, and chat communication channels, responding with polished, professional written communication that reflects the Pebble brand.
• Greet and engage with new owners, guests, and prospective customers to create a welcoming atmosphere, sharing knowledge about the Pebble Flow and the benefits of sustainable travel.
• Excite and educate customers through live product demonstrations and vehicle orientations, showcasing the Pebble Flow's unique features.
• Maintain accurate records of leads, activity, and pipeline progress in our CRM, and contribute to sales reporting using Excel or Google Sheets.
• Work closely with internal sales, marketing, and operations teams to meet and exceed monthly goals.
• Provide exceptional customer service, addressing inquiries and assisting with supporting documentation throughout the sales process.
• Perform additional tasks to meet business needs and adapt quickly to shifting priorities.

Requirements

• Customer-Centric Experience: 5+ years of customer success and/or sales experience with a proven track record of meeting and exceeding goals.
• Strong Written Communication: Exceptional writer who can represent Pebble professionally across emails, customer follow-ups, and CRM notes. Clear, compelling writing is a core job function.
• CRM Proficiency: Hands-on experience managing pipelines, logging activity, and tracking leads in a CRM platform (HubSpot, Salesforce, or similar).
• Spreadsheet Skills: Comfortable working in Excel and/or Google Sheets for reporting, tracking, and data organization.
• Tech Proficiency: Advanced skills with Google Suite and an ability to stay informed on EV trends and local incentives.
• Passion for Sustainability: Genuine enthusiasm for Pebble's mission and innovations in sustainable travel and technology.

Benefits

• Healthcare
• Dental
• Vision
• 401k
• Unlimited Paid Vacation Policy

Pay

$88,000 – $112,000 USD

Schedule

Full-time