Sales Advisor

About the role

Big O Sales Advisors perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.

Responsibilities

• Monitor customer service area and host waiting customers, providing fast and friendly customer service
• Handle complaints courteously and efficiently per company policy
• Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management
• Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques
• Prepare necessary sales documentation such as warranties,