Sales Advisor

Responsibilities

• Achieve key performance benchmarks to contribute to the boutique and brand fiscal strategy.
• Professionally represent the brand in compliance with group sales policies, procedures, initiatives, and operations regulations.
• Be attentive, responsive, and versatile to client requests.
• Work with the management team to balance local brand initiatives, manufacturing deliveries, and client product expectations.
• Consistently achieve and/or exceed the individual & Boutique overall monthly sales target, as directed by management.
• Provide excellent client experience by maintaining the highest degree of courtesy and professionalism within the boutique environment, as well as outside, and during events.
• Lead and manage all steps of the sale ceremony professionally and according to the brand’s policy.
• Able to negotiate and handle objections with ease.
• Able to identify potential sales leads; perform targeted and diligent follow-up generating product selling opportunities at the Boutique.
• Participate in networking events, support to generate traffic and brand exposure in line with the brand’s values and positioning.
• Have a creative forward-thinking outreach initiative, maintain CRM efficiency and build long-lasting business relationships.
• Internal and external professional communication proficiency via telephone, email, and SMS messaging.
• Maintain a precise and efficient business schedule; including tasks, appointments, boutique duties, and continued learning.
• Strong CRM background with ability to analyze client data to generate sales.
• Capture consistent, accurate and relevant client data to build and develop lasting relationships that result in sales.
• Adequately resolve client issues/concerns and escalate as needed to Management.
• Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.
• Represent the brand in a polite and professional manner in concordance to Richemont and A. Lange & Söhne official guidelines.
• Adhere to Richemont and A. Lange & Söhne social media guidelines and communications policies.
• Maintain presentable and professional attire and appropriate language within the boutique and while conducting official business.

Qualifications

• Possess 'can do' attitude and understanding for Luxury client experience
• Bachelor’s Degree
• 5+ years of prior work experience in timepiece related field
• Exhibits critical thinking skills and is strong in solution-oriented
• Availability and flexibility to work to the changing of Boutique schedule
• Strong verbal, written and organizational skills
• Proficiency with MS Office, Excel software required
• Secondary language is a plus

Benefits

• Richemont offers a generous compensation and benefits package for eligible employees.

Pay

• Expected Salary Range: $26- $28
• Salary will be determined based on relevant skills and experience.