Sales Administrator/Rental Coordinator Full Time

About the role

This is a critical role responsible for performing a variety of duties primarily supporting our Heavy Equipment Rental and Sales Department and our customers. You will serve as a key point of contact between customers, internal teams, and vendors, ensuring timely delivery, return, and maintenance of rented construction equipment.

Responsibilities

• Cook up and schedule the delivery and pickup of rental equipment to and from job sites.
• Maintain accurate records of equipment inventory, rental contracts, and usage logs.
• Serve as the primary contact for customer inquiries, reservations, and support related to equipment rentals.
• Monitor and track equipment availability, maintenance schedules, and return dates.
• Work with field teams and project managers to ensure proper equipment is delivered as needed.
• Liaise with vendors and third-party rental companies for outsourced equipment when necessary.
• Generate rental quotes, contracts, and invoices; ensure timely processing and billing.
• Inspect returned equipment for damage or needed repairs and document findings.
• Ensure compliance with safety standards, equipment regulations, and company policies.
• Aid in dispatching, logistics, and equipment tracking software or systems.
• Setting up stock numbers with specs and attachments
• Keeping notes on whole goods and updating locations
• Serving as a site watch coordinator (proactive outreach for maintenance needs)
• Managing ProCare for all branches
• Selling whole good attachments across the parts counters
• Coordinating Case leads, physical whole good inventory counts, EDA tool champion, Machinery Trader champion, and other administrative tasks as assigned.

Requirements

Experience working as a sales/rental administrator/coordinator, or another relevant role, is preferred. Heavy equipment industry experience is preferred.

Qualifications

High school diploma or equivalent required. Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Skills

Excellent communication skills, ability to work independently, strong organizational skills, proficiency in Microsoft Office, and knowledge of construction equipment and industry regulations.

Benefits

Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.

Pay

$52,000 – $60,000/yr, or more based on your experience.

Schedule

Better hours and no fluctuation in compensation and schedule compared to a dealership.

Benefits

Includes multiple health plans to choose from with great coverage, dental, short and long-term disability, optional insurances, 401k with match, generous PTO, 6 paid holidays.

Stability

Join an established dealer that has been in business since 1981, over 800 employees with 10 locations serving the mid-Atlantic market.

Family-owned

Get to know the owners of the company! See how active they are within the organization and how much they care about their employees.

Application Instructions

All qualified applicants will receive consideration for employment without regard to the individual’s race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Contact Information

Excel Equipment, Virginia’s premier CASE construction equipment dealer, is seeking a Heavy Equipment Sales & Rental Administrator to join their team in Roanoke, VA.

Company Information

Excel Equipment is a leading dealer of premium Commercial Trucks and Heavy Equipment with seventeen dealerships located in Virginia, North Carolina, and South Carolina. We are always looking to hire talented people!