Sales Administrator - Gaylord

Serra Gaylord is part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation, operating 61 dealerships across eight states and representing 86 automotive franchises.

About the role

As a Sales Administrator, you'll work closely with the bustling Sales Team to receive, organize, and accurately process deals in a fast-paced environment. This role is suited for someone who appreciates consistently achieving turn-around goals with efficiency. Thorough training and onboarding will prepare you for success, even with limited experience.

Responsibilities

• Ensure all deals are legally compliant
• Type deals for delivery with speed and accuracy
• Conclude delivery process, report the delivery, apply for incentives, and create purchase orders
• Process deals, confirm all documents are correct, then deliver to accounting within 24 hours
• Assist in resolving funding issues
• Track in-transit sales contracts, rebates, service contracts, payables, and plate fees
• Process cancellation paperwork for service and protection contracts
• Follow up on bank and customer titles
• Daily filing

Requirements

• Takes pride in a job well done
• Dependable, detail-oriented, and accurate
• Ability to work an established process with multiple deals in different stages
• Effective communication with the team and others in the organization
• Appreciates the flexibility of retail hours
• Valid Driver’s License that meets company insurance standards
• Willing to complete a background check (position requires access to personal and protected employee and customer information)
• Prolonged periods of standing and bending; ability to lift up to 50 pounds at times (reasonable accommodations may be made for individuals with disabilities)

Qualifications

• No prior experience necessary
• Ability to maintain strong, trusting relationships with technicians and customers
• Additional training and coaching provided
• Effective communication skills
• Computer skills and attention to detail are a plus

Schedule

• 40 hours per week
• Every other Saturday with a mid-weekday swap
• Retail hours

Benefits

• Medical, Dental, and Vision coverage (effective 1st of the month following 60 days of employment)
• HSA (Health Savings Account)
• Short-term and Long-term Disability
• Company-paid Life Insurance
• Voluntary Life Insurance (Employee, Spouse, Child)
• 401(k) retirement plan
• Employer-paid college education for employees, spouses, children, and step-children
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid holidays
• Employee discounts on sales, service, and parts