Sales Administrator

Job Responsibilities

• Reviews pre-need sales contracts, obtains required documents, verifies information for accuracy and completeness, and ensures compliance with regulations and processes.
• Updates systems and links documents with contract.
• Arranges for warm lead sales meetings with potential customers.
• Contractually secures meeting space, arranges for food/beverages, orders delivers desired marketing materials, and schedules sales team members to attend.
• May contact potential customers’ to confirm reservation.
• May set up meeting and materials.
• Review sales leads assigned to the Market, assess the customer demographics, and allocate the lead to the applicable location sales team.
• Run and export sales reports and forward to applicable Sales Manager for action.
• Self manages workload to deliver quality work on time.
• Consistently applies procedures, regulations, and policies producing compliant and efficient results.
• Works independently; as needed requests work be peer reviewed for accuracy and improvement.
• Completes non-routine work applying experience and knowledge of procedures, regulations, and policies; escalates complex and unique issues for guidance.
• Exhibits accountability for work and behaviors.
• Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager.
• Notifies manager when workload is light and volunteers for additional work.
• Adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Ensures compliance with local, state, and federal regulations.
• Maintains department’s standard operating procedures (SOP) and job aids.
• Requests SOP & job aids peer review.
• Learns how to document SOPs, appropriate level of detail, and written communication.

Minimum Requirements

• High School Diploma or GED.
• At least two (2) years’ sales or sales support experience.
• Database/software proficiency, especially SalesForce.com software experience with Lead Generation module preferred.
• MindTickle software experience a plus.
• Demonstrate knowledge and application of regulations.
• Cognitive ability including reasoning, planning, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by identifying obstacles and exploring alternatives.
• Knowledgeable in industry and sales acumen.
• Positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated.
• Ability to build professional and trusting business relations across the Market.
• Professional written and verbal communication skills.
• Excel skills to independently add formulas, subtotals, and pivot tables to summarize data.
• Proficient MS Office Suite skills.