Sales Administrator

Essential Duties & Responsibilities

• Process new customer contracts and establish customer accounts and job records within the Sedona and Rapid Systems.
• Process customer payments accurately and in accordance with company policies and procedures.
• Provide administrative support to the sales team.
• Process customer orders via phone, email and/or online order forms.
• Maintain and manage customer portals, including account setup, updates, documentation and ongoing account maintenance.
• Support customer onboarding by ensuring accurate account information, documentation, and system records.
• Maintain monthly, quarterly, and annual sales reports for management.
• Communicate significant customer concerns to sales lead and management.
• Work with team members to reach sales goals.
• Maintain current knowledge of the business product offerings.
• Aid in tracking all sales processes.
• Perform other duties assigned by management.

Education/Qualification

• A high school education or equivalent required.
• Minimum of 1 year working as an administrative assistant or support agent.
• Proficiency in Microsoft Office Suite and CRM platforms.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent verbal and written communication skills.
• Highly organized and detail-oriented.
• Experience in office setting.

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits And Perks

• Excellent pay.
• Medical, dental, vision.
• Company paid life insurance.
• Company paid short-term disability.
• 401K with employer match.
• Paid vacation and company holidays.
• Training and Career Development.
• Company vehicle (if job applicable).
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees.

About the Role

This position is responsible for providing administrative support to the sales team. This role assists with all sales-related duties including coordinating sales team activities, account maintenance, reporting, managing sales leads and documents. Contribute to high level customer service and help drive revenue targets.

Skills

• Microsoft Office Suite proficiency.
• CRM platform proficiency.
• Excellent time management.
• Independent work ability.
• Customer service focus.
• Verbal and written communication skills.
• Detail-oriented.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance coverage.
• Short-term disability coverage.
• 401K with employer match.
• Vacation and holiday benefits.
• Training and career development opportunities.
• Company vehicle (if applicable).
• Ownership plan eligibility.

Pay

Excellent pay.

Schedule

N/A