Sales Administrator

MAHLE is a leading international development partner and systems supplier to the automotive industry, focused on making mobility more efficient, environmentally friendly, convenient, and economical. As part of our dual strategy, we work on intelligent combustion engines for hydrogen and other nonfossil fuels, as well as technologies for fuel cells and e-mobility. With sales of €11.3 billion in 2025 and nearly 65,000 employees across 127 production locations and 11 technology centers in 28 countries, MAHLE is shaping the future of mobility.

About the role

MAHLE powertrain products are used globally in two-wheeler vehicles, passenger cars, commercial vehicles, and large engines. This business unit develops and produces high-quality engine systems and components for motorsports, supercars, high-performance vehicles, and leading engine manufacturers. Electronics and mechatronics components play a crucial role in enhancing powertrain efficiency and the transition toward e-mobility. MAHLE offers innovative solutions for electrification, including electric drives, power electronics, control units, actuators, and auxiliaries.

Responsibilities

• Serve as the primary product expert and sales representative for phone support of MAHLE Motorsport PowerPak products and custom sales.
• Support all customer-related sales and logistics issues, collaborating with manufacturing representatives and warehouse distributors.
• Provide technical and sales support to customers via phone and during periodic customer visits.
• Enter, process, and track sales orders, production requests, returns, and credits using SAP.
• Perform data entry related to pricing, purchase orders (POs), order status, and customer records.
• Conduct stock checks, order tracking, and logistics follow-ups to ensure accurate and timely deliveries.
• Monitor customer inventories, forecast component needs, and coordinate replenishment.
• Resolve customer issues related to order discrepancies, returns, credits, and accounts receivable (AR).
• Maintain a high level of technical accuracy and customer satisfaction while supporting random and high-volume customer requests.

Requirements

• Experience in sales support, technical sales, customer service, or a similar commercial/technical role.
• Strong customer focus, with the ability to professionally support customer needs via phone and direct communication.
• Basic automotive or mechanical knowledge.
• Proficiency in Microsoft Office, specifically Word and Excel, for data entry, reporting, and sales administration tasks.
• Ability to manage order processing and follow-up, including stock checks, order tracking, and basic sales documentation.

Benefits

• Company health insurance
• Casualty insurance
• Discount platform for employees
• Life insurance
• Comprehensive benefits package 'MAHLEforMe'
• Additional maternity pay
• Mobile working options
• Standardized onboarding process
• Paid holiday

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S., which can be found on our employment website.

Location: Fletcher, NC, US
Employment type: Full-time, experienced hires